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IT service management

 
BCS offers a range of certifications across the primary disciplines within IT Service Management of ITIL best practice and IT Asset Management:

IT Service Management

Our portfolio enables IT professionals to learn how to deliver, support and manage IT services in an effective and efficient way, embracing the ITIL® best practice framework, the world’s most widely accepted approach to service management. Find out more about the ITIL structure and credit system.

IT Asset Management

Our range of certifications in IT Asset Management give IT professionals and organisations the skills to effectively manage their IT assets. ITAM is an emerging discipline with significant benefits to organisations in vendor compliance, risk management and improved asset efficiency. Our new range of certifications recognises the growth in this important area.  

Foundation level
The starting point if you require a basic understanding of ITIL or a general awareness of IT service management standards:
 
IT Service Management
IT Asset Management
ITIL IT Service Management

BCS EXIN ITAMOrg Foundation Certificate IT Asset Management


BCS Software Asset Management Essentials
 
Specialist
These IT service management qualifications are complementary and embrace COBIT®, ISO/IEC 20000, SFIA / SFIAplus and ITIL® to enable job specific skill development:
 
Practitioner
Translating theory into practice with tools and techniques for practical application of the ITIL framework.
 
IT Service Management
IT Asset Management
ITIL Practitioner BCS Software Asset Management Practitioner
 
Intermediate level
Enhance the quality of your IT service management with intermediate level certification.
IT Service Management
IT Asset Management
ITIL Lifecycle modules (broad management / leadership focus)
 


ITIL Capability modules (detailed technical practice)
 

Final qualification:


 
 
Higher level
Aim for the top with clear validation of your professional capability.
 
IT Service Management
IT Asset Management
ITIL Expert


ITIL® is a Registered Trade Mark of AXELOS Ltd.

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Extend your IT Service Management Skills

SIAM Foundation Certificate
Launching Spring 2017
Find out more