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What is ITIL?

ITIL® (IT infrastructure Library) is the best practice framework for IT service management widely accepted by organisations around the world. It enables IT services and processes to be appropriately delivered more consistently and efficiently.

The ITIL framework provides flexibility with a modular approach that focuses on different aspects of IT service management best practice. With a credit system that supports the ITIL qualifications, candidates can work towards achieving the ITIL Expert and Master levels of certification.

ITIL credit system diagram (small)
Click to view a larger version

BCS is an accredited examination institute for ITIL IT service management qualifications.

For more information about ITIL, visit the official website.

Please note: From 1 April 2016 BCS will not be providing ITIL pins for those that have successfully completed their examinations.

ITIL® is a Registered Trade Mark of AXELOS Limited.