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VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes.
It describes how an organisation can define its service management principles and then use organisational capabilities, emerging technologies and a combination of management practices to deliver value.
The Plus Certificate forms a bridge into VeriSM™ and will build upon your existing service management certifications from most other recognised frameworks including ISO 20000, ITIL® and IT4IT, preparing you for service management for the digital age.
All professionals and organisations involved in delivering value to customers through the delivery, development, operation and / or promotion of services. VeriSM™ is designed to build upon fundamental service management skills and knowledge gained through VeriSM™ Essentials or another service management framework, to enable individuals to participate most effectively in a service organisation and to deliver value to the consumer. If you are completely new to service management - then you should choose VeriSM™ Essentials as your first certification.
Candidates wishing to take this VeriSM™ Plus Certificate must hold one or more of the following:
Option 1: With an accredited training provider
Option 2: Online exam (at a test centre: Pearson Vue). Price: £126 (£105 + VAT). This option available from March 2018.
You can read more in the syllabus.
A sample paper is available for purchase if required; please contact BCS Customer Services.
Welcome to Service Management for the digital age with VeriSM™ Foundation, VeriSM™ Essentials and VeriSM™ Plus which are the first certifications in the VeriSM™ qualification programme. BCS is considering the future introduction of additional VeriSM™ certifications. Please keep checking the website for further details.
® EXIN and the EXIN logo are trademarks or registered trademarks of EXIN Holdings BV. VeriSM™ and the VeriSM logo are trademarks or registered trademarks of IFDC.
BCS Learning & Development is licensed to use these trademarks globally.
ITIL® is a Registered Trade Mark of AXELOS Ltd.
This professional certification is not regulated by the following United Kingdom Regulators - Ofqual, Qualification in Wales, CCEA or SQA.
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